*AVAILABLE SPRING 2012*
Shipping Policies and Methods
Our cakes are baked fresh to order and although in a perfect world we'd like to get your order out tomorrow, that is not possible. It takes time to prepare each order and to ensure they leave our bakery and arrive at your destination damage free. Our cakes are beautifully decorated, packaged and frozen to maintain their presentation during their journey to their destination. Our boxes are shipped with gel packs to keep them frozen along the way. They thaw in just a few hours once opened.
We offer UPS GROUND Priority:
No weekend shipments. Please note that UPS only guarantees delivery on a particular days (NO WEEKENDS) when you choose 2nd Day Delivery or Express (Overnight) Deliveries. These options are available at an additional cost and a must for ALL CHEESE CAKES AND CUPCAKES WITH CREAM CHEESE FROSTING AND FILLINGS.
"No Signature Required"
We ship our cupcakes with "No Signature Required" unless "you" specify the request. Without the signature the postal service will leave the package at the destination. If you opt for the signature you must let us know. At this point, The Angel Cakes is not liable if the package is not delivered within your shipment time request. To avoid untimely shipment, please make sure your cakes are delivered to an address where someone is present to receive the package the day of arrival.
No P.O. Boxes
We do not ship to PO/APO/FPO addresses.
Angel Cakes ships to US addresses only. You will be provided a tracking number from the USPS to the email that you provided during your order process.
If your cakes have been damaged upon arrival, you must let us know immediately. We will make arrangements to get them shipped back for a refund or replace the damaged product.
Shipping refunds may not be given for shipping delays caused by inclement weather, package refusal, and/or incomplete or incorrect delivery address.
Shipping and handling charges:
Charges for shipping depend on the weight, size, destination zip code and choice of delivery days. Shipping and delivery charges are based on product weight and recipient zip code. This fee also includes the cost of packaging supplies.
We accept all payments via PayPal. (You do not need a PayPal account)
Angel Cakes strives to guarantee your satisfaction. If you are unsatisfied with your order you must contact Angel Cakes upon the arrival of your package so that arrangements can be made to send the package back and refund or replace your order.